TThaiLabHub
TH

⚠️ DRAFT — Not a binding legal document

เอกสารนี้เป็นร่าง รอการตรวจสอบจากที่ปรึกษากฎหมาย — This page is a template scaffold. The text below has not been reviewed by a lawyer and is not enforceable. Sections marked [FILL IN] require company-specific input before publishing.

Privacy Policy

Last updated: [FILL IN: YYYY-MM-DD effective date]

1. ข้อมูลที่เราเก็บ / Information We Collect

We collect information you provide directly: name, email, phone number, company, and any details you submit through forms (job requests, equipment data, etc.). We also collect technical data automatically: IP address, browser, pages visited, request timestamps.

2. วัตถุประสงค์การใช้ข้อมูล / How We Use Your Information

  • Operate and maintain the Service
  • Process job requests, certificates, and payments
  • Send transactional emails (booking confirmations, calibration reminders)
  • Detect and prevent abuse
  • [FILL IN: any analytics, marketing, or third-party sharing — be specific]

3. การแบ่งปันข้อมูล / Information Sharing

We do not sell your personal data. We share information only: (a) with the lab/supplier you choose to engage; (b) with payment processors (Omise, PromptPay) to complete transactions; (c) with [FILL IN: hosting provider, email provider, analytics — list each]; (d) when required by Thai law.

4. การเก็บรักษาข้อมูล / Data Retention

[FILL IN: retention periods. Job records and certificates are typically kept for [N] years per ISO/IEC 17025 7.5. Account data deleted upon request unless required for legal/tax purposes.]

5. ความปลอดภัย / Security

We use industry-standard safeguards: encryption in transit (TLS 1.3), encryption at rest, access controls, audit logging. No system is perfectly secure; we cannot guarantee against all risks.

6. สิทธิของท่าน (PDPA) / Your Rights (PDPA)

Under Thailand’s Personal Data Protection Act (PDPA), you have rights to access, correct, delete, restrict, port, and object to processing of your personal data. To exercise these rights, see our PDPA notice.

7. คุกกี้ / Cookies

We use essential cookies for authentication and session management. We do not currently use advertising or third-party tracking cookies. [FILL IN if/when analytics is added.]

8. การเปลี่ยนแปลงนโยบาย / Changes to This Policy

We may update this policy. Material changes will be notified via email at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

9. ติดต่อเรา / Contact

Privacy questions or DPO contact: [email protected]